At ST your trust and satisfaction is of the utmost importance. Because we respect your privacy, we have instituted policies intended to ensure that your personal information is handled in a safe and responsible manner.
Policy on Public Forums
We may from time to time make available forums available to you and may request you to submit feedback, reviews and ratings with respect to your experiences in using our services. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
We may from time to time make available links to other websites available to you. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
Security of Information
When you see either a solid key icon or a locked padlock icon in your browser window, then your site is secured through Secure Sockets Layer. We use industry-standard encryption technologies when transferring and receiving your information on our site. If you do not see one of these icons, please contact your Internet service provider. When we transfer and receive certain types of sensitive information, such as financial information, we will redirect you to a secure server and notify you through a pop-up screen on our site.
We have appropriate security measures in place in our facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site so you can feel comfortable and secure.
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect any Personally Identifiable Information from unauthorized access and improper use. Please note that despite our efforts to protect information provided to us, we cannot guarantee that such information will not be lost, disclosed or accessed by accidental circumstances or by the unauthorized acts of others.
Your communications may route through a number of countries before being delivered - this is the nature of the internet. We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
You must be at least the age of eighteen (18 years old) to use any of our services. ST does not seek to solicit information from anyone under the age of eighteen (a "Child"). If a Child submits information to us through any part of our Website, and we know that the person submitting the information is a Child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties. If your Child has submitted personal information to us and you would like to request that such information be removed from our customer lists, you may contact us using the "contact us" information listed below, and we will honor your request.
Updating Your Information
We will provide you access to the following information if you send us an email, call us or write to us:
Financial Information (if applicable - such as your credit card account information)
Unique Identifier information (your customer number or password)
Transaction Information (dates on which you made purchases, amounts and types of purchases)
Contact Information (your name, address, email, phone number)
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@ST.com. We offer an opportunity to opt-out of certain communications by clicking on the corresponding option or by clicking the unsubscribe link in our communications.
Conflict in terms
To contact us for any reason, including a request to be added to or taken off a list, or if you have any concerns or questions, please contact us:
By postal mail:
13088 80th Lane N
West Palm Beach, FL 33412
info @ smarttraveler.com (remove spaces)