Terms of Service
IMPORTANT! THIS IS A CONTRACT. These terms and conditions apply to the Website including the vacation request services offered on the Website (the "Services"). By accessing and using this Website, you agree to each of the terms and conditions set forth herein ("Terms"). If you do not agree to these Terms, please do not use the Website or Services.
The terms "you" and "user" as used herein refer to all individuals and/or entities accessing the Website or using the Services for any reason.
You must be 18 years of age or older to visit the Website or use the Services. By visiting Travel Agent Expert(s) or accepting these Terms, you represent and warrant to Smart Traveler d/b/a Travel Agent Expert(s)") that you are 18 years of age or older and that you have the right, authority and capacity to agree to and abide by these Terms.
Trip Request Service
If you submit your contact information and trip details through the Website (a "Trip Request"), Travel Agent Expert(s) will pass your Trip Request to one (1) Vacation Expert.
By submitting your Trip Request, you authorize Travel Agent Expert(s) to pass your Trip Request to a Vacation Expert and you are expressly inviting this Vacation Expert to contact you by telephone and/or email. You hereby consent to any such calls even if your phone number is on any Do Not Call list. By submitting a Trip Request, you furthermore authorize Travel Agent Expert(s) to follow up with you with respect to a Trip Request submitted by you and to contact you regarding any future Travel Agent Expert(s) or Smart Traveler promotions or services.
There is no charge to you for submitting a Trip Request. Travel Agent Expert(s) is paid a fee by participating Vacation Experts for passing on your Trip Request and by submitting a Trip Request you hereby agree to this.
For the purposes of these terms, a "Vacation Expert (also traditionally known as a Travel Agents)” is any person or entity who acts as an agent of a supplier of, sells or offers for sale any travel, transportation or vacation arrangements.
What Travel Agent Expert(s) Does Not Do
Travel Agent Expert(s) is not a Travel Agency. Travel Agent Expert(s) does not endorse or recommend the products or services of any particular Travel Agent. Your interactions with Vacation Experts or persons or entities arising out of any dealings from a Travel Agent, this Website or Services ("Other Parties"), including engagement of services, payment and delivery of services, or any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such Vacation Experts or Other Parties. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any Vacation Expert or Other Party.
The Travel Agent Expert(s) trip request service relies on statements made by Vacation Experts to determine which Vacation Experts to include in its database.
No Unlawful or Prohibited Use
As a condition of your use of the Website and Services, you agree that you will not use the Website or Services for any purpose that is unlawful or that is prohibited by these Terms. You may not use the Website or Services in any manner that could damage, disable, overburden, or impair the Website or Services (or the network(s) connected to the Website or Services) or interfere with any other party's use and enjoyment of the Website or Services. You may not attempt to gain unauthorized access to the Website or Services, other accounts, computer systems or networks connected to the Website or Services through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website or Services.
Limitations on Service
Travel Agent Expert(s) has the right to take any of the following actions in its sole discretion at any time and for any reason without giving you any prior notice:
(a) Restrict, suspend, or terminate your access to all or any part of the Website or Services;
(b) Change, suspend, or discontinue all or any part of the Website or Services;
(c) Refuse, move, or remove any material that you submit to the Website or Services for any reason;
(d) Refuse, move, or remove any content that is available on the Website or Services;
(e) Deactivate or delete your account(s) and all related information and files in your account;
(f) Establish general practices and limits concerning use of the Website or Services.
You agree that Travel Agent Expert(s) will not be liable to you or any third party for taking any of these actions.
From time to time you may post or otherwise make available certain postings including Vacation Expert feedback, reviews, ratings and testimonials (collectively, the "User Postings") on the Website or in response to Travel Agent Expert(s) generated emails. You understand that the posting or otherwise making available of such User Postings is the sole responsibility of the person or entity from whom such User Posting originated.
You agree that you are entirely responsible for each individual item of User Posting that you post or otherwise make available via the Website and you shall not post or otherwise make available postings that are (i) unlawful, harmful, deceptive, threatening, abusive, harassing, defamatory or invasive of another's privacy, or (ii) harasses, degrades, intimidates or hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability.
You understand that Travel Agent Expert(s) does not control, and is not responsible for User Postings made available through the Website, and that by using the Website or Services, you may be exposed to User Postings that are defamatory, offensive, indecent, inaccurate, misleading, or otherwise objectionable. You acknowledge that Travel Agent Expert(s) does not pre-screen or approve User Postings, but that Travel Agent Expert(s) shall have the right in its sole discretion to refuse, delete or move any User Postings that are available via the Website or Travel Agent Expert(s) generated emails, for violating the letter or spirit of these Terms or for any other reason.
You agree that you must evaluate, and bear all risks associated with, the use of any User Postings, that you may not rely on said User Postings, and that under no circumstances will Travel Agent Expert(s) be liable in any way for any User Postings or for any loss or damage of any kind incurred as a result of the use of any User Postings posted or otherwise made available via the Website or Travel Agent Expert(s) generated emails.
Intellectual Property Rights
Travel Agent Expert(s) grants you a non-exclusive, non-transferable, limited and revocable license to access the Website and for the purpose of making legitimate connections with Vacation Experts and for no other purpose. Travel Agent Expert(s) reserves and retains all rights, including without limitation all intellectual property rights, in the Website and Services not expressly granted in the aforesaid paragraph.
All content that is made available in connection with the Website and Services is protected under copyright laws and international conventions and is owned by Travel Agent Expert(s); provided that Travel Agent Expert(s) does not claim ownership of User Feedback that its users post.
Any reproduction, modification, creation of derivative works from or redistribution of any portion of the Website or Services to any other server or location for further reproduction or redistribution is prohibited without the express written consent of Travel Agent Expert(s). You may not decompile or disassemble, reverse engineer or otherwise attempt to discover any source code contained in the Website or Services. Without limiting the foregoing, you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of the Website or Services.
You grant, and you represent and warrant that you have the right to grant, to Travel Agent Expert(s) an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute your User Feedback and to prepare derivative works of, or incorporate into other works, your User Feedback, and to grant and authorize sublicenses (through multiple tiers) of the foregoing.
Travel Agent Expert(s) is a service mark of Smart Traveler All other trademarks, logos, and service marks (collectively the "Marks") used in the Website and Services are the property of Smart Traveler or their respective owners. Your access to the Website and Services should not be construed as the granting, by implication or otherwise, any license or right to use any marks or any other proprietary rights without the prior written consent of Travel Agent Expert(s) or the third party owner thereof, as shall be relevant.
The Website and Services may contain images of and/or links to third party web sites, whether in the form of advertising or otherwise ("Linked Websites"). The Linked Websites are not under the control of Travel Agent Expert(s) and Travel Agent Expert(s) is not responsible for the contents of any Linked Website. Travel Agent Expert(s) is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Travel Agent Expert(s) of the site or any association with its operators.
Disclaimer of WarrantiesTravel Agent Expert(S) IS NOT RESPONSIBLE FOR ANY INTERACTIONS BETWEEN YOU AND ANY VACATION EXPERTS OR ANY OTHER PARTIES ARISING OUT OF YOUR USE OF THIS WEBSITE OR SERVICES.
THE INFORMATION, USER POSTINGS AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE OR Travel Agent Expert(S) GENERATED EMAILS MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS.
Travel Agent Expert(S) MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE RESULTS THAT MAY BE OBTAINED BY USING THE SERVICES OR THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, LACK OF VIRUSES OR OTHER HARMFUL COMPONENTS AND ACCURACY OF THE INFORMATION, USER POSTINGS, SERVICES AND RELATED GRAPHICS CONTAINED WITHIN THE WEBSITE FOR ANY PURPOSE. ALL SUCH INFORMATION, USER POSTINGS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. Travel Agent Expert(S) HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, USER POSTINGS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT.
NOTWITHSTANDING ANYTHING CONTAINED HEREIN Travel Agent Expert(S) ACCEPTS NO LIABILITY IF IT IS UNABLE TO PERFORM A SERVICE AS A RESULT OF (I) A TECHNICAL PROBLEM WHICH IS NOT IN ITS CONTROL OR FOR WHICH IT IS NOT RESPONSIBLE FOR, OR (II) THE NON OR PARTIAL PERFORMANCE OF ANOTHER PARTY UPON WHICH IT IS DEPENDENT TO PERFORM A SERVICE.
Limitation of Liability IN NO EVENT SHALL Travel Agent Expert(S) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY RELATED WITH THE USE OF THE WEBSITE, TRIP REQUEST OR SERVICES (INCLUDING, WITHOUT LIMIATION, SERVICES PROVIDED BY VACATION EXPERTS OR OTHER PARTIES), WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, USER CONTENT, SERVICE AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE OR SERVICES, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE AND SERVICES.
IF THERE IS A DISPUTE BETWEEN YOU AND ANY VACATION EXPERT OR OTHER PARTY ARISING OUT OF OR RELATED TO THE TRIP REQUEST AND/OR THE SERVICES, YOU UNDERSTAND AND AGREE THAT Travel Agent Expert(S) IS UNDER NO OBLIGATION TO BECOME INVOLVED. IN THE EVENT THAT YOU HAVE SUCH A DISPUTE, YOU HEREBY RELEASE Travel Agent Expert(S), ITS OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS AND ASSIGNS FROM CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND OR NATURE, KNOWN OR UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY RELATED TO SUCH DISPUTES. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, Travel Agent Expert(S)'S LIABILITY IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED $100.00.
You shall indemnify and hold harmless Travel Agent Expert(s) (and its officers, directors, agents, employees, successors and assigns) from and against any and all liability, damage, loss or expense arising from any claim, demand, action or proceeding based upon or arising out of or related to the Website, Trip Request or Services (including without limitation any services provided by a Vacation Expert or Other Party), or the breach or alleged breach of any of the representations and warranties or other terms and conditions set forth herein.
Violation of the Terms
Please report any violations of these Terms of which you become aware by flagging the posting(s) for review, or by emailing to info @ smarttraveler.com (remove spaces). Travel Agent Expert(s)'s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
Changes to the Website
You acknowledge that Travel Agent Expert(s) retains the right to add, delete, modify, discontinue, or to make any change whatsoever in the Website and Services, or any aspect or feature thereof, as Travel Agent Expert(s) in its sole discretion deems appropriate.
Travel Agent Expert(s) reserves the right to change these Terms at any time. Updated versions of the Terms will appear on this Website or Services and shall be effective immediately. You are responsible for regularly reviewing these Terms. Continued use of the Website or Services after any such change constitutes your consent to such changes.
Claims for enforcement, breach or violation of duties or rights under these Terms shall be adjudicated under the laws of the State of Florida, without reference to conflict of laws principles. You hereby irrevocably consent to the exclusive jurisdiction and venue of the Circuit Court, Ninth Judicial Circuit, in Orlando, Florida in all disputes arising out of or relating to the use of the Website or Services. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Travel Agent Expert(s) as a result of these Terms or use of the Website or Services. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms shall continue in effect. These Terms constitute the entire agreement between you and Travel Agent Expert(s) with respect to the subject matter hereof and it supersedes all prior or contemporaneous communications and proposals between you and Travel Agent Expert(s).
To contact us for any reason, including a request to be added to or taken off a list, or if you have any concerns or questions, please contact us:
By postal mail:
13088 80th Lane N
West Palm Beach, FL 33412
info @ smarttraveler.com (remove spaces)